Globe Relocation Packers & Movers Pvt. Ltd. (“Company”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website, or contact us.

By accessing our website or using our packing and moving services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide safe and reliable relocation services:

a) Personal Information

• Full Name

• Phone Number

• Email Address

• Address (pickup and delivery locations)

• Contact details of sender/receiver

• Government ID (only if required for insurance or verification)

b) Service Information

• Moving inventory details

• Insurance requirements

• Service preferences

• Payment and billing details

c) Technical Information

• IP Address

• Device and browser details

• Cookies and usage data from our website

2. How We Use Your Information

We use collected information to:

• Provide packing, moving, storage, and logistics services

• Schedule pickups and deliveries

• Offer shipment insurance and damage claim support

• Respond to inquiries and customer support requests

• Send booking confirmations and service updates

• Track shipments with GPS (on request)

• Improve our website and services

• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal data. We may share information only with:

• Trusted third-party transport partners (IBA-associated carriers)

• Insurance partners for All-Risk Insurance processing

• Payment gateways and banks for secure transactions

• Law enforcement authorities when required by law

• Internal teams for operational purposes

All shared data is handled securely and used only for service delivery.

4. Data Security

We use industry-standard security measures to protect your information:

• Encrypted data storage

• Access control and authentication

• Secure servers and firewalls

• Employee confidentiality agreements

However, no online transmission is 100% secure. We encourage you to avoid sharing unnecessary sensitive data.

5. Cookies & Tracking

We use cookies to:

• Improve website performance

• Analyze visitor behaviour

• Personalize service experience

You may disable cookies through your browser settings, but some site features may not function properly.

6. Data Retention

We retain personal data only as long as required for:

• Service fulfillment

• Legal and tax compliance

• Insurance or claim purposes

You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or updates to your data

• Opt-out of marketing communications

• Request deletion of your data (subject to legal limits)

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the updated date at the top of this page.

11. Contact Us

For any privacy-related queries or requests, contact us:

Globe Relocation Packers & Movers Pvt. Ltd.
145 A, Ground Floor, Ashokgarh, Dunlop,
Near Union Bank of India, Kolkata, West Bengal – 700108
📞 Mobile: 7439171104